We collect only what we need, we protect it diligently, and we never sell your personal data to third parties. This policy explains exactly what we collect, how we use it, and your rights.
1. Information We Collect
We collect information you provide directly — such as your name, company name, email address, phone number, and business location — when you register for wikoERP. We also automatically collect usage data such as log files, IP addresses, browser type, and pages visited to maintain and improve the Service.
2. How We Use Your Information
We use the information we collect to: provide, operate, and maintain the wikoERP Service; process transactions and send transactional notifications; communicate with you about your account, updates, and support; monitor and analyze usage patterns to improve the platform; and comply with legal obligations.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating the platform (e.g., hosting, analytics) under strict confidentiality obligations. We may disclose information when required by law or to protect the rights, safety, and property of wikoERP and its users.
4. Cookies & Tracking
We use cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyze platform usage. Session cookies are deleted when you close your browser. You may configure your browser to refuse cookies, though some features of the Service may not function correctly without them.
5. Data Security
We implement industry-standard security measures including encrypted data storage (bcrypt password hashing), HTTPS/TLS in transit, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us. We may retain certain information for legal compliance purposes even after account deletion.
7. Children's Privacy
The wikoERP Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
8. Your Rights
You have the right to access, correct, or delete your personal information held by wikoERP. You may update your account information through the platform settings. To exercise any other data rights, please contact us directly and we will respond within 30 days.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date. Your continued use of the Service after changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through official wikoERP support channels or reach out to your registered account administrator. We are committed to resolving any privacy concerns promptly.
We handle your data with care. Register with confidence.